Lock Troubleshooting Guide 1Updated 2 months ago

Troubleshooting Guide 1 

The fastest way to get your case unlocked will be to find the code manually. It’s worth starting with similar numbers to the code you had intended to set.

I.e if your code contains a "6" try a "9". Or try the code backwards as well. You'd be surprised how often people set their combinations while the suitcase is upside down!

If that does not work, you may need to start from 000. While it may seem tedious at first, this will be the quickest way to get your case open and should take no longer than 20 minutes.

For example: If your code could have been 444, then start at 300, 301, 302, 303,  etc and go up until you do all the numbers. This way you're likely to stumble on your number sooner than doing the whole thing.